Nedbank
Horrible service do not care about clients

Good day

I have an arrangement in place with nedbank and this month they did 3 deductions on my bank account and i bank with nedbank.
On saturday i called to have the one deduction of R3200 reversed spoke to Zihle poyi and she said it will be refunded in 24-48 hours. I called again today and spoke to Nondumiso xunu and she said 3-7 days.

this was unacceptable and i asked for a team leader which was useless his name is Victor khanyi. I have no money in my account and my electricity is about to go out and i have to buy food for my family.

i dont understand if i bank with Nedbank why cat they refund the payment as they were not suppose to debit.

for this reason i will be changing my bank account to another bank as i cant bank with nedbank if they cant assist clients

i called your complains and spoke to Yvonne Dlamini she was so unhelpfull that i didnt even log the complaint.

i want this money in my account tomorrow morning.

Company: Nedbank
Country: South Africa
City: Headoffice

  <     >