First National Bank
FNB Home loans - USELESS!!!

Business & Finance

I called the call center to apply for a new home loan. It then took FNB 24 Hours just to email me the application. It is now a week after I sent back the completed application and I still have not heard from FNB, I called the call center yesterday and the affordability has not even been done yet.

Nedbank and ABSA have both sent me final approval and quotations, Valuations have been done, and i haven't even had the courtesy of an update call from FNB yet. Sad to say that i actually bank with FNB. I am really frustrated as this is the second bad experience in one month.


Company: First National Bank
Country: South Africa
City: Home loans Division
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