Dial Direct Insurance
THE WORST SERVICE EVER FOR A INSURANCE COMPANY

From the time I've put through my claim ive had endless problems with DIAL DIRECT together with AUTO MAGIC,

the service I received from both companies is disgusting from a customers point of view

from day one we had problems with the claim
1st: they wanted us to pay 2x the access amount
2nd: the car was booked in with auto magic benoni and they given me a time frame of a week for them to sort out the car, after the week was done and when I went to pick up the car, half the things that was supposed to be done on the car wasn't done (17th Dec - 24th Dec) they had then said they will get all the remaining parts and contact me once done

its been 3WEEKS now and I still don't have any joy with both companies

the amount of times I had called them is crazy

promises are made but not kept

THIS IS NO WAY TO DEAL WITH THIS

Ive had enough and im done spending my time and money trying to get this sorted out

im just going straight to the news papers!!!

Company: Dial Direct Insurance
Country: South Africa
City: Jh

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