Ebucks
NO SERVICE

I opened an account with FNB in november 2013, where Thandi Malesane helped me to open the account telephonic. She told me that if I paid R500 into my bank account within 10 working days, I will receive 5000 e-bucks points. My full salary was paid into this acc within a few days. Thandi never even applied for my e-bucks card. In December, I phoned to find out about my points that still doesn't show on my account. That is when I was told the e-bucks card was never ordered. They ordered a e-bucks card for me and it would've been delivered within 21 workings days. Haven't received the card. I phoned again, they cancelled the card and ordered a new one. Again - will be delivered within 21 working days, or I can BUY a e-bucks card at Dis-chem!!! I already phoned FNB call centre a few times, asking for Thandi, but she is either on lunch, not at her desk, on leave or who knows what. Every time I leave a message with my tel nr for Thandi to phone me back, but that also doesn't happen. I even asked that a supervisor must phone me to explain what is going on, but that doesn't even happen!!! Is this only a???
(Supplier name changed from First National Bank to Ebucks by Hellopeter.com)

Company: Ebucks
Country: South Africa
City: 255355

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