Discovery Life
Refund me and stop debiting my account!

I informed Miss Fullex on the 15th of september 2013 via mail that I will not take tihs policy up. *nb this was within the "cooling off" period stipulated within the contract. Discovery still continued debiting my account.
On the 4th Nov 2013 I called the call centre and they asked me to send yet another mail which I did confirming the cancellation yet again. Sivuyile mailed and said they would call back re cancellation and refund and they never did.

On the 3rd Jan 2014 I had to call yet again as you were still debiting my account!

I want my money refunded from inception as I have the entire email thread requesting cancellation.

Cooling off clauses are there for a reason!

Company: Discovery Life
Country: South Africa
City: Sandton

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