Standard Bank
Requests ignored and privacy compromised

My ex husband was receiving information on transactions which were going through all my Standard Bank accounts. I spoke to the banker at private banking last year around September and requested that his cell number be removed off from my profile. I went to the branch today to close my accounts as I was not happy with what had happened, and I was still concerned that he could be receiving information on my bank accounts. I am glad I went to the bank today, and I was horrified to find his cell number as the main contact number on my profile, hence the reason for him receiving and still receiving information about transactions going off all my accounts.

I was banking with standard bank for about 15 years and I was very unhappy with the rate I was given when I applied for a home loan and now this. I am an average person, however this is not how a loyal customer should be treated. I am really glad I decided to take my accounts to ABSA.

Company: Standard Bank
Country: South Africa
City: Sandton

  <     >