RMB Private Bank
What is the use of Personlised Service?

I have applied for a credit card on the 30th of November 2013. I have immediately received an email that explains that RMB is further investigating the matter for verification processes with a reference number and telephone number. I have called the telephone number and they explained to me that I need to send them some documents. I sent this to my Private Banker who internally investigated/escalated the matter.

I followed up on the matter on the 10th of November where the private banker responded that RMB lost my application. All I really want is a credit card with a relatively small limit in order to earn ebucks, but RMB is willing to give me a R100 000 overdraft? This doesn't add up.

I moved over from Nedbank Private Bank, but seem to have more challenges with FNB Private / RMB Bank. Especially after they market themselves as The most Innovative Bank in the World

Today is the 18th and I still have the same feedback from my Private Banker indicating that they are still assessing the application. Not very happy customer at the moment. Hope to see this change.?

Company: RMB Private Bank
Country: South Africa
City: Sandton

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