Absa
Bad (No) Service from Client Service Consultants

My wife is on maternity leave and had to log on from home to release debit oders for her work. She had to submit a Password Reset form and was informed that a Admin person from Absa will call her the same day, this was the 3rd December. Since then I had to fax the form through everyday as the date on the form is only valid for 1 day. No one bothers to phone back and everytime I phone the customer service number they tell me that a person from Admin will call my wife and we are still waiting and it's already the 10th December. She works for a Golf Estate and up to now no debit orders had gone through for the home owners. I'm currently holding on for Absa on the phone and it been 42 minutes.

Company: Absa
Country: South Africa
City: Client Service Consultants

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