First National Bank
Re: I Should Have Rather Stayed With Beep Bank

To Whom it May Concern:

Since I have opened up my FNB Gold Cheque Account, my experience with the service of FNB has been poor.

o I had to make many calls and follow ups with your courier company to establish when my card will be delivered to me.
o The courier company gave me an incorrect delivery time, which led to me cancelling my appointments unnecessary,
o I have still not received my Ebucks card.
o My Online Banking is still not activated.
o My Cellphone Banking does not recognize my ATM Pin which was provided by FNB.

I tried switching my salary, however due to not receiving a single response from FNB, I done the whole process with my company myself.

Your adverts on radio got me excited to sign up with FNB as I feel I was been Beeped by my current Bank, However FNB seems to be worst then Beep Bank and listened to Steve from Beep Bank!!!

I wonder how long it will take for me to get feedback on this mail? since everything else from FNB is delayed?

Thanks for Killing My Future Dreams With FNB!!!

Sincerly Yours,

Ebrahim Rasool Mohammed

Company: First National Bank
Country: South Africa
City: My Branch

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