First National Bank
Online and telephone banking

I've been trying to login to FNB site and FNB app from 22:00 last night until 01:00 in the morning. I phoned at about 08:00 was told to download FireFox which I did but the problem persisted. After spending half my life on the phone - which is not cheap at all - I was put through to Telephone Banking. To my surprise payment from FNB to FNB can take up-to 24 hours. I've been banking with Beep Bank for years and payment from Beep Bank goes through before you even make it. The only reason I tried with FNB is because my client banks with them. To top if off, I'll be charged R35.00. I fear how much my phone bill I going to be at the end of the month. Looks like I am better off with Beep Bank. I lost business, time and money.By the way, even with FireFox I still cannot log in to FNBs online banking.

Not impressed at all right now - By the way I am late for a dentist appointment right now.

Company: First National Bank
Country: South Africa
City: Online Banking

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