Aa Insurance
Worst experience with AA INSURANCE

MY HUSBAND HAD AN ACCIDENT ON THE 27TH NOVEMBER 2013.AA INSURANCE PEOPLE PROMISED ME 60 TO 90MINS TO COME TOW THE MOTORBIKE MY HUSBAND HAD BEEN RIDING.THE AMBULANCE RUSHED MY HUSBAND TO THE HOSPITAL.I REALLY WANTED TO GO WITH BUT NEEDED THE BIKE TO BE TOWED TO MY HOUSE.I ARRANGED FOR SOMEONE TO COLLECT AT HOME.THE TOWING PEOPLE ARRIVED 2 HOURS LATER STILL ASKING ME TO PAY EXTRA FOR PETROL IN THE STATE I WAS IN.I ASKED AA TO SEND SECURITY FOR MY SAFETY BUT I DIDNT GET ANYONE TO WAIT WITH ME IN AN AREA I DIDNT EVEN KNOW, EVEN AFTER REQUESTING.THE TOWING COMPANY STILL WANTED TO DELIVER BIKE THE NEXT DAY WHICH I SAID IS FINE.I CALED THE SUPERVISOR OF EURO TOWING WHO SAYING HE HAD CALLED ME NUMEROUS OF TIMES.THE BIKE WAS PROMISED TO BE DELIVERED AND STILL HADNT.I THEN CALLED THE AA AS WELL.THEY PROMISED ME IT WOULD BE DELIVERED 30TH NOVEMBER AT 7AM, I DIDNT GET TO WORK COS I HAD TO WAIT FOR THE DELIVERY WHICH AT 12.30PM STILL HADNT COME.I THEN PHONED EURO SUPERVISOR AND AA.EURO SUPERVISOR STILL SAID HE HAD CALLED WHICH I KNOW HE DIDNT.I HAD GIVEN THEM 2 NUMBERS TO CALL.SO NO CALL AND ANOTHER DISHONESTY FROM THESE PEOPLE IM SUPPOSED TO TRUST WITH MY VEHICLE.

Company: Aa Insurance
Country: South Africa
City: JOHANNESBURG

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