Standard Bank
Travel Wallet from Standard Bank is a nightmare

This travel wallet is a complete nightmare. We have just returned from the States and tried to use this card but most merchants declined the card. The only thing it is good for is to draw cash so why go to the trouble. Trying to sort things out with the travel wallet division is another joke as my card was then and trying to call the department from overseas requires a lot of money as you are hold forever and most of the time you are wasting your money. I stopped the card as soon as I realized it was gone and further transactions were registered after this date and they are now saying this is my problem. Really never go this route it is so frustrating and the worst product we have ever used. I am so infuriated by the whole experience I am considering changing my bank, home loan and cut all ties with them - it has just been totally unpleasant!!!

Company: Standard Bank
Country: South Africa
City: Claremont

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