Motor Finance Corporation
Incorrect amount debitted

Good day please advise as to why i was debited amount almost three time my installment? where did this instruction come from because on my statement it says "agreeded amount". Please can you pull the call recording where i gave the go ahead for an amount three time my installement to be debited? I last call i was from you was at 8pm one of the days and the agent that called me DID NOT confirm any amount all she asked me was if i was going to make the payment or not. No amount confirmed. Please pull that call and listen to it. Futher more the agent did not even advise weather calls are recorded or not so if i can this complaint ombudsman you guys can get in trouble for that. as per the law it has to be said on every call. futher more is this how you treat your staff members? i'n a nedbank staff member and i'm ashamed to be apart of you if this is how you treat you staff, how do you treat your none staff clients then? Ive called you and advised that i'v had a bad time due to family members passing away and had to bare the cost and i advised that be paiteint i will sort the account out. At this present moment in time I HAVE ZERO FUNDS IN MY ACCOUNT, HOW DO I COME TO WORK BT I GT PAID.

Company: Motor Finance Corporation
Country: South Africa
City: Collections

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