Standard Bank
Call Centre sending sms everyday and also calling

Standard Bank Home Loan department (0860 102 270) have been sending me an sms every single day for the past two months and sometimes calling me that I must make arrangement to pay my home loan. I have called the call centre and explain to them that I am not Clive Barker or whoever that person they looking for. They will then promise me that they will sort out the number from their system. As we speak I have called the call centre for about 5 times and explain same thing over and over and I wil be then told that they will sort it out.

So as a result of this its costing me money cause everytime i have to call their call centre, and explain same thing over and over. So I dont know whats so hard for them to sort out this as a bank with good reputation. Yesterday I called their call centre and as usual the consultant promised to sort it out but as we speak already I have got that this morning saying I must make arrangement to pay my home loan.

Company: Standard Bank
Country: South Africa
City: Gauteng

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