Absa
Credit card transactions duplicated

Over the last month and a half i've had 5 transactions duplicated several days later, each time i call i get told the same thing that the merchant is processing the transaction twice. I then get told that i have to phone the merchant to have them reverse it where the merchant refuses telling me they've only processed the transaction once. There is a problem but Absa just don't seem to care and want to make it anyone other than their own responsibility

Company: Absa
Country: South Africa
City: Credit card

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