Mutual & Federal
Poorest service ever experienced

28th phoned to get content of my claim of which me geyser burst this morning and damaged a lot of my clothing, spoke to Lesego who could not pick up my policy send her the instruction I send thru in September to remove my broker as their serve are equally pathetic, sine 8 this morning I've been waiting for feedback only to be cut off or left hanging for someone in their group scheme to get my policy info to no avail. Made numerous calls to try and get thru ending up being transferred from pillar to post, MF is as incompetent as Ibuso Insurance Brokers definitely leaving this

Company: Mutual & Federal
Country: South Africa
City: Call Centre

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