Capitec Bank
No response to my complaint - almost 6 weeks ago

The customer complaints dept at Standard Bank have not assisted with an incorrect EFT payments reversal at an Autobank that was reported immediately. They will not push Capitec Bank for a responce as the Client has apparently had a dormant account and Capitec have taken off the service fees from my R2000.00 and now "insufficient funds in the account" cannot repay me my money - so does Capitec sit with my remaining money forever - is someone going to investigate this further? I feel Capitec must reverse the funds and sort the service fees out with their client. Standard Bank cannot release any documentation that I can take legal action and I cannot get anywher with Capitec Bank as I am the third party. Will someone perhaps help and do their job somewhere please?

Company: Capitec Bank
Country: South Africa
City: Cape Town

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