RCS
CALLS, CALLS AND MORE CALLS

I PAY MY ACCOUNTS VIA EFT MONTHLY. HOWEVER I GET ANNOYING CALLS FROM RCS DEMANDING PAYMENTS. THEY ARE RUDE AND REALLY ANNOYING BECAUSE THEY DO NOT EVEN LISTEN TO WHAT YOU TELL THEM. THEY TELL ME THAT THE PAYMENTS ARE NOT REFLECTING. MY RESPONSE TO THE WAS THAT "PLEASE GO AND VERIFY ON YOUR SYSTEM BEFORE YOU MAKE A CALL" BECAUSE I HAVE PAID. IT'S NOT MY PROBLEM THAT YOUR SYSTEMS DOES NOT COMMUNICATE WITH EACH OTHER. SURELY SOMEONE IS NOT DOING THEIR JOB PROPERLY. I HOPE THESE "FREQUENT" CALLS FROM RCS ARE NOT AFFECTING MY ITC RECORDS AND THEY ARE REVERSING ALL THE NON PAYMENT INTEREST CHARGES AND CHARGES FOR CALLING ME. I NEED RECORDS OF ALL THESE CHARGES AND REVERSALS BECAUSE I AM PAYING MY DUES AND WILL NOT PAY THESE CHARGES BECAUSE SOMEONE IS NOT DOING THEIR JOB!!!

Company: RCS
Country: South Africa
City: Accounts Department

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