Clientele Life
NON RESPONSE TO ENQUIRIES

Dear Consultant

(1) I sent an enquiry to Clientele on 13/10/2013 - I received an automated response advising that " Thank you for contacting Clientele Life. This is an automated response to confirm receipt of your email. We will respond to your query within the next 48 hours."

(2) Follow up sent 16/10/2013 - once again received the automated 48 hour response.

(3) I tried calling on Friday and was transferred from one Department to another who placed the call on hold.

The reason why I am lodging this complaint is because I had 3 contacts with Clientele over the past few months and the the same service issues were experienced - I gave up trying because the the whole experience was becoming too time consuming and too costly in terms of my cell phone bill.

Please investigate and advise

Company: Clientele Life
Country: South Africa
City: Western Cape

  <     >