RCS
RCS - ACCOUNTS FOR MAKRO, GAME & FOSCHINI
- 10-18-2013
- 11
I HAVE 3 ACCOUNTS WITH RCS- MAKRO, GAME & FOSCHINI. MY MARKO ACC WAS ON 12 MONTH REVOLVING I CHANGE IT IN APR 2013 TO 36 MNTHS. NOW THEY ARE CHARGING ME INTEREST ON 2 PLANS!!! GAME ACCOUNT IS FINE. NOW MY INSTALLMENT FOR MAKRO IS HIGHER THAN THE INSTALLMENT FOR THE GAME ACC!! FOSCHINI: I CALL IN JULY TO FIND OUT WHAT I MUST PAY. I DON'T NEED TO PAY ANYTHING AS MY ACC IS PD UP IN FRONT. I CALLED IN AUGUST TO SEE WHAT MY INSTALLMENT WOULD BE FOR THE MONTH. THE CALL CENTRE AGENT INFORM ME I CAN PAY ANY AMOUNT & I PD R300. IN SEPTEMBER I PD 300. I MADE PAYMENT ARRANGEMENTS WITH A MANAGER IN COLLECTIONS TO PAY R690 A MONTH. NOW THE INSTALLMENT FOR OCTOBER IS OVER R1000.00!!! PLEASE CAN YOU GET BACK TO ME TO SORT OUT THE ACC!!! I PD R7000.00 PLUS R690.00 INSTALLMENT IN JUN/JUL 13. I WANT TO PAY ONLY R350 ON MY ACCOUNT, IS ALL I CAN AFFORD. I CALLED TO FIND OUT WHAT IS MY CREDIT AVAILABLE & IT'S ZERO. ALL I CAN SAY AT THIS MOMENT: I AM FLABERGATSTED AND HIGHLY DISAPPONTED IN THE RCS GROUP. I KNEW WHAT THE INTEREST RATE WAS WHEN I JOINED ALL THREE ACCOUNTS BUT MY PROBLEMS JUST DOESN'T SEEM TO GET SETTLED & CALL CENTRE ALWAYS PUT YOU THROUGHT TO INCORRECT DEP. LISTEN TO MY TAPES PLS
Company: RCS
Country: South Africa
City: Cape town