Standard Bank
R20983 OUT OF MY ACCOUNT I AM STILL WAITING

Business & Finance

2 October 2013 money I realised that money had been taken out of my account. I notified the department immediately.

Since then it has been an ongoing call everyday trying to follow up for answers? Firstly you are on the phone for at least 30 minutes simply holding, then they say they will phone you back which they never do.

I do all my financing through STD bank but I am definitely not trusting them with my money.

The call centre is pathetic with service. As we speak I am on the phone holding to speak to a manager it has been 20 minutes just holding.

I am living in France. I cannot go into the bank to sort this out so I rely on customer services to help me out. I am a prestige banker but I definitely don't see the benefits here?


Company: Standard Bank
Country: South Africa
  <     >  

RELATED COMPLAINTS

Standard Bank
Stiil no feedback on!!!

Standard Bank
POOR SERVICE FROM DEPARTMENT

Standard Bank
STANDARD BANK HAS MY FEES

Standard Bank
RUDE AND INCOMPETENT

Standard Bank
STANDARD BANK STEALS MY MONEY AGAIN!

Standard Bank
Holding for 18 minutes and counting

Standard Bank
What is the point of having a prestige account?

Standard Bank
PRESTIGE? Complaint no. 2 (no generic STD bank pls)

Standard Bank
MONEY

Standard Bank
PRESTIGE?!?!