Standard Bank
Replacement card sent to incorrect province

After specifically instructing that the card be delivered to Johannesburg and not a single transaction having gone through in the Stellenbosch area in more than 12 months the card was delivered there regardless!

Standardbank's service is getting worse and worse with each passing month.

How is this mistake possible with all the information available? It could only be because the personnel do not care and are lazy!

I asked the call-centre agent to get the Menlyn Square branch manager to phone me which was ignored.

Now, get the paperwork done, I will be closing all my accounts.

Company: Standard Bank
Country: South Africa
City: Card division

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