Absa
No response on several letters

On the 3rd of September 2012 we cancelled our agreement with ABSA Business Integrator, but they continued to collect debit orders from our account until November 2012. I have sent them an email on 29/04/2013 (which was acknowledged and I quote: "Your e-mail has been forwarded through to a consultant who will investigate your enquiry or complaint, and reply as soon as possible.") and again on 10/07/2013 without any response. It does also not help to phone their helpdesk. All that I ask is that they must pay us the money back which was collected after cancellation of our agreement with them.

Company: Absa
Country: South Africa
City: Business Integrator

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