Absa
Debit Order Details changed without verification

ABSA consultant accepted and changed my debit order details from my ABSA cheque account to a fradualent STANDARD BANK account on recepient of an e-mail letter from Standard Bank with an incorrect spelling of my name and an incorrect cellphone number provided on that e-mail on 21 November 2012 without my knowledge, request or approval. My main complaint is that no security or verificatins were made with me being the cheque account holder at ABSA but still some of debit orders including my ABSA Vehicle finance debit order were changed to that fradualent STANDARD BANK account without my concern, approval, knowledge or whatsoever, that there is a fradualent STD bank account opened in my name & ID - Identity crime was committed on 21 November 2012 but yet ABSA consultant whom i spoke to after wondering why some of my monthly debits didnt go off end November 2012 no investigations were made then - neglience in a true sense. Until I only came to realise and made aware on 07 Februaury 2013 that i am a victim of impersonation and identity when the STD bank phoned me asking me about an overdue installment unknown to me!

Company: Absa
Country: South Africa

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