24Hour Mobility Cellphone Insurance
Shoddy customer service

Dodgy insurance company with scruffy website.

In my first call to claim for a cracked iPhone screen, some person promises to send forms then all goes quiet. Second call, I get forms, fill & submit them then all goes quiet. Third contact, I request to cancel the insurance since they are useless. Quick response, they cancel and have the nerve to tell me that my last premium will be collected at the end of the month. I am going to fix my phone from my own pocket but my oh my, what a. Calling my broker to get a reputable insurance company.
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As per your below cancellation query;
Please be advised that should you wish to cancel your policy I will be able to do so upon your consent.
Currently we have 2 handsets listed on cover for you:
o24HRFGW90923
- Apple i-Phone 4 16GB
o24HRFGW34060
- Apple i-Phone 5 16GB
- Claim Submitted
Please be advised that the debit order for October has already been presented on both policies; should you cancel either or both policies, you will need to place a stop order on the account directly at your bank as this debit cannot be stopped from our side

Company: 24Hour Mobility Cellphone Insurance
Country: South Africa
City: Gauteng

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