Standard Bank
Faulty ATM's and now I have to pay

On 14 Jan I went to the ATM's at Strand branch, withdrew money but only half of the amount I withdrew, came out.

I went into the branch immediately, waited in an enquiries q for nearly half an hour, while the tellers stood there doing nothing!

The lady at enquiries checked, phoned but couldn't resolve the issue. She said it would take a few days for the money to reflect in the account again and gave me a reference nr.

Checked again today, still no correction of refund.

Come on people, so I need to take a off from work to sort out your? Where's my money? If your atm is so unreliable I'd rather move my business to a bank who will refund a client if money is "lost" in your atm system!

Company: Standard Bank
Country: South Africa
City: Strand

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