Wesbank
Wesbank - new contract - pin

I've logged a call on the 9th of September (16 days ago) to request assistance with the Pin functionality to access my online Wesbank contract portfolio for a the car financing division. The call centre keeps sending me pins, but they don't understand that the PINS don't work. When I actually do manage to log on, there is a password/pin error or the site simply states that my contract has not been activated.
As usual, it is frustrating that the public customer have to make a public scene just to have someone doing their job.

Company: Wesbank
Country: South Africa
City: Gauteng

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