African Bank
Poor Service on a Case

Transunion informed me that I have an account reflecting under my name from African Bank. I then decided to personally visit their nearest branch from my office. They confirmed two accounts that are on my name, and that it was handed over to them by Ellerines Furniture Shop. They asked me to go and open a case and gave me Client Affidavit forms to take with to the police station. At the Police station they refused to open a case without the initial contract etc, and so I just ended up with just an affidavit which I took back to the bank. When I got there the consultants refused to assist me and then decided to call their customer services. I spoke to a lady, Emily Mokeana and she asked me to fax through my ID copy, affidavit& a blank page with my signature on it. Susequently I wrote to African Bank's legal and department which is what I got from their website yesterday. I am surprised none of them have contacted me about this sensitive case, all that I received was a read receipt of my e-mail from Nicholas Letchuan, Kevin Govender, James Masuku&Kaylash Budhoo. I need African bank to remove me from ITC immediately. Many thanks Peter for your assistance in this regards. Thabani K

Company: African Bank
Country: South Africa
City: Pretoria

  <     >