First National Bank
False advertising

Good day FNB

It's suprising how when you adverties your money saving bank ads, it seems like you omit some of the extras that you charge now, when I took up the account at the Florida Road Branch in Durban I knew that I was going to pay a fee which would be my monthly fee and then I wake up on Saturday the 26/01/2013 to a Service fee of R120, a Value added Service fee of R52.15 and an Incidental Credit Fee of R57 (Which I don't understand), now this is on top of my ever so flactuating Monthly Fee of R97 this month R115 the next. Now as much as you bash B Bank who is upfront about their fees, you seem to have hidden fees which then you should be called the FEE National Bank and your tag line "we'll give you a surprise at the end of the month" how do you like that. I'd prefer a transparent bank, that tells me what I will be charged for and not what to expect. A Case should be opened against you for False advertising.

This is from an unhappy Client who woke up to a surprise.

Lunga

Company: First National Bank
Country: South Africa
City: Not Applicable

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