Iemas Financial Services
Cant give me the correct settlement

Business & Finance

It has taken numerous emails to establish a date and time of a Natis document to be delivered to my insurance company from Iemas. After 2 days I received a date but I require a time as well which for some reason cannot be given to me. The document was couriered thus it should have a tracking number, for that reason it can be TRACKED and a time can be given.

I also need a settlement letter for the vehicle today but for some reason the system only updates monthly and I can only be given one next week, which will result that I have to wait for Iemas to refund me over payment (which I will have to wait for even longer), this will also be a disadvantage to me as the interest will be worked out from next week and not today, thus I will be over charged. The amount for the vehicle has been taken off my salary, which I received today, thus I need a settlement letter today. I was never told with commencement of the contract that your system only updates monthly. This can be worked out manually by any one competent enough and be given to me.


Company: Iemas Financial Services
Country: South Africa
City: Pretoria
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