King Price Insurance
CLAIM NOT HANDLED

I LOST MY CAR KEY AND ONLY REALISED MONDAY THE 12/08/2013 AS I WAS ABOUT TO LIVE FOR WORK AND TRIED T LOOK FOR THEM IN THE HOUSE HOWEVER WAS NOT ABLE TO FIND THEM ON THE SAME DAY 12/08/2013 I WENT TO REPORT THE INCIDENT TO THE POLICE.ON THE 13/08/2013 /I CALLED THEM TO LODGE A CLAIM LATER IT WAS REJECTED AS THEY TOLD ME THEY DO NOT COVER LOST CAR KEY ONLY WHEN AND THEY MENTIONED TO ME THAT ITS ON THEIR SCHEDULE OF WHICH I NEVER RECEIVED AND COULDNT ARGUE THAT HOWEVER I WENT INTO THEIR WEBSITE WHERE I COULD ACCESS THEIR POLICY WORDING AND AS WENT THROUGH IT THERE IS NO MENTION THAT THEY DONOT COVER LOST KEYS HOWEVER ON THEIR REJECTION LETTER THEY TELLING ME THAT ITS IN THEIR POLICY WORDING AND THEY PROMISED THAT WHEN THEY SEND THEIR REJECTION LETTER THEY WILL INCLUDE THEIR POLICY WORDING HOWEVER I ONLY RECEIVED REJECTION LETTER ONLY SPOKE TO THE MANAGER WILLIAM AND HE SAID THERE IS NOTHING HE CAN DO AS THIS IS MENTIONED IN THERI WORDING AND I ALSO SENT EMAIL TO THEIR COMPLAINT DEPARTMENT .I NEVER RECEIVED THE SCHEDULE SINCE SIGNED COVER WITH KING PRICE... THEY WHERE HAPPY TO TAKE MY PREMIUM BUT NOT EVEN WILLING TO TAKE MY CLAIM AFTER THEY MADE ME LOOK FOR QOUTES.NOT HAPPY!!!

Company: King Price Insurance
Country: South Africa
City: Pretoria

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