Capitec Bank
UNLAWFUL DEBT COLLECTION

Some time ago, I took 2 loans from Capitec. I defaulted on them.
I underwent debt review, which saw me become the victim of DC. I then could not pay the account, and it was sent to attorneys for collection. Vertex Solutions was managing the account. An EOA was obtained against me by another attorney's firm i.r.o the same account. The account then went to RL Daly for collection. Being in a better situation, I entered into a suitable agreement and have been paying as per the arrangement.
I received a call today from Vertex, stating that they have taken over the account since 01 July'13. When I contacted RL Daly, they confirmed that the account is still active with them. I reverted back to Vertex, who stated that the payments made to RL Daly does not reflect on the statement of account. I have requested written communication from both stating who is handling the account, and still await their responses, which, if they do respond, takes well over 2 weeks.
I am furious with Capitec for allowing such poor management, as well as not managing their clients (which they seem to forget I am one) I demand rectification and rescission of the court orders immediately and clarification

Company: Capitec Bank
Country: South Africa
City: Germiston

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