Absa
Lack of Action

A problem with Internet Banking was reported over six weeks ago, since then, I have called the Action Line every two weeks and also over the 25th of the month. The problem still exist and I'm told the it is being escalated. Yesterday I held on for over thirty min for a Manager and was then told that the manager was not avail and that the matter was being escaulated. I have reached the end of my patience. The new internet is very slow and also hangs or kickes you out. The old Internet will now also just log you off in the middle of a transaction.

Regards

Leigh Hornby
Manager
Frenserv CC

Company: Absa
Country: South Africa
City: Action Line

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