Absa
Absa fails to inform clients of internet banking c

In an age of scamming, phising etc. Absa does not inform its online customers of the changes it has made to its online banking page. This is not the first time they have done so. Often the changes they make is for their convenience and not for their customers. Reporting to their action line is useless, they call you a week later and request you send them a screen shot or they cannot help you. Absa's approach to customer satisfaction does not exist and they actually don't care. Currently they have made some changes, did not bother to inform its online clients (and they do have my contact details). We are left to resolve the matter.

Company: Absa
Country: South Africa
City: Internet Banking

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