Outsurance
Bad, bad, bad claims experience

Efer to the above claim number and more specifically, to the assessment and quotation done on the vehicle.

With assessment, you obtained and agreed to a quotation from Van Zyl`s Panelbeaters to the value of R12 369, 85 for the repair of this vehicle.
According to this assessment, you also obtained the M&M Value of the vehicle, from 01/06/2013, as R34 700. It is also noted that your salvage value is 68.4%

If my calculations are correct, and I believe they are, 68.4% of R34 700 is R23734, 80.
Yet, on a quotation obtained for R12 369, 85, it is decided that the vehicle should be written off.
How do you explain this decision, as the repair quotation received is over R10 000 less than the salvage value??

Please note that I have also had my vehicle assessed by a private, registered and qualified assessor, with a very good reputation in the Insurance Industry.
I have, at my own cost, had this assessor also assess my vehicle.
The vehicle was taken to Hansie Groenewald Panelbeaters, an approved repairer, where it was completely stripped, assessed and quoted.
The assessed quotation received from this repairer, is the total value of R8542, 02, Vat included.
This assessor has also adjusted th

Company: Outsurance
Country: South Africa
City: Pretoria

  <     >