Regent Insurance Company
BAD SERVICE

I have been calling Regent for the past few days and there's no answer. I am really not happy with the service I received, even when I returned the car those people asked me if I got my car back and they were shocked that I did not get an extension at least. I am thinking of cancelling my insurance as soon I get my car. I will for an insurance that will be able to assist me in time of need.
My question is why do I pay for car hire every month if it will not assist me when I need to use it. I still have a problem that I was advised that my car will be fixed in 3 weeks it's been over a month and I am still waiting. The regent people made me feel like, if you were me, how would you feel?

I know that I still have to pay for access if though it was not my fault, and no one has called to tell about the investigation. I feel it's going to be one of those things were they say they could not find the guy even though his details are there. I seriously did not expect this from Regent, they have opened my eyes and I thank them for doing that.
this is the second complaint no one bothered to call me, it's like they do not care. sum companies they call on the same day.

Company: Regent Insurance Company
Country: South Africa
City: Edenvale

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