Flemix and Associates Inc
All I want is a settlement lette

Dear Johnathan,

I need your assistance again.

I contacted your PTA branch on Monday, 22 July 2013 and asked for a settlement letter. They said it would take three days.

By Wednesday, 24 July 2013, I had received nothing and called again (late afternoon), this time giving the call centre agent my fax number, as she said that the letter was sent, however, to a wrong e-mail address, even after I spelt the address to the call centre agent on Monday.

It is Friday and still nothing. This morning I called and spoke to Mary Jane who said that the settlement amount was being requested from African Bank. Now I will receive a letter on Monday. Obviously something is amiss here.

I have the cash and I would like to pay this amount immediately before any more interest is added to the account. Can you please assist me?

Kind regards,
Kathleen

Company: Flemix and Associates Inc
Country: South Africa
City: Pretoria

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