First National Bank
New online banking functionality

Since I've used the new FNB online banking functionality I have struggled to make payments with the new loading function hanging and having to logout and redo the payment. I have also tried to make a forex payment to a global recipent and another function prevented the payment. When I contacted the call centre I spoke to 5 difference Call centre agents and none of them could assist me. One said they had not been trained in all funcitonality and they were still learning!!! I'll be changing banks.

Company: First National Bank
Country: South Africa
City: Gauteng

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