First National Bank
Online banking payment benficiary setup misleading

When you set up a new payment beneficiary in FNB Online Banking, the system asks you which bank account you would like payments to this beneficiary to be made from. However, after setting up the beneficiary, when you go into the payment page and actually make a payment it makes the payment from your default banking account (!!!). When queried, FNb advised that this was "for security reasons" Security reasons? What security reasons? And why then does the system ask you to select the account from which you want this beneficiary paid? #notthemostinnovativeonlinebanking system!

Company: First National Bank
Country: South Africa
City: Online Banking

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