First National Bank
Keep the card

2 months...

No credit card...

Bounced debit orders due to failure to switch accounts (2 months later)
Zero compensation... Not even a letter for Trans Union to take responsibility.

2 "Premier' bankers... a team leader... and about 4 consultants.
Still no help.

IT DOESNT HELP TO SEND ME AN EMAIL EVERY 2 DAYS TO TELL ME THAT YOURE STILL BUSY.
(not over 3 weeks)

Rather say: we're not going to fix it, we're not assuming responsibility and there actually isnt anything that you can do...

Save a little time after having wasted so much.

Dont bother calling to resolves this.
I just want everyone to reconsider before switching to your bank that its actually just an epic service fail.

If it wasnt such a pain in the rear, i woudlve switched bac to my previous bank.

I sincerely hope that my case was an anomaly - and your service isnt actually this bad.

Oh... keep the card chaps.

Company: First National Bank
Country: South Africa
City: Credit card / account sw

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