Metropolitan Life
Call Centre that does not take calls

I receieved a message from Metropolitan Life, with regards to an amendment on my life policy. I found the message to be unclear and inconclusive. I decided to phone the telephone number (0861111348). I phoned twice at around 2:30pm, I held on twice until the call was just dropped. I find this to be extrememly unprofessional for a company which is of the calibre of Metropolitan Life. My portfolio dates back some 20 years, and I will not hesitate in moving this portfolio to a competitor should this be thee precedent of service that I get...

Company: Metropolitan Life
Country: South Africa
City: Contact Centre

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