First National Bank
FNB, I'm just

I am so tired of FNB's incompetence now.

I ordered a laptop online, and instead of my laptop application going through, I rather received a notification stating that my new cheque account was successfully opened. I never even applied for a cheque account, because I already one.

I immediately called the call centre, and guess what, instead of cancelling the additional account, they instead cancelled my cheque card that I was using. To date, I have not received a replacement cheque card, and the call centre agents have a totally don't care attititude.

All I want is my card so that I can continue banking, but FNB doesn't give a dam, as long as they get their monthly fee, they don't care.

Company: First National Bank
Country: South Africa
City: Call Centre

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