First National Bank
Credit card application

Hi there

I applied for a credit card, savings account and cheque account online. My savings and cheque account are now open but the problem is my credit card application. I decided to change to FNB because I thought it would be smooth and hassle free.

I have not received any feedback, I call your call centre only to be transferred from one operator to another. I then got told they couldn't read my documents so I resent them and even visited my FNB branch to send them again.

Still not heard anything and very disappointed. It took Absa 4 days to get my credit card.

Thank you

Company: First National Bank
Country: South Africa
City: Online

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