Capitec Bank
Unauthorised expense

I reported an unauthorised transaction of significant value this morning on my account as soon as I received the sms.
Capitec now wishes to tell me that it could take up to 21 days to resolve???
The transaction was not authorized by myself and I want my money back immediately!!!
The level of compassion shown by your call centre staff in addressing this matter is pathetic to say the least.

Company: Capitec Bank
Country: South Africa
City: Call centre

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