First National Bank
SWITCHED TO FNB BUT NO DELIVERY

Business & Finance

I RECENTLY SWITCHED TO FNB FOR THE S4 DEAL-IT TOOK OVER 2 WEEKS FOR THE DEVICE TO BE DELIVERED AND MY CHEQUE HAS NOT BEEN ACTIVATED AS THEY INPUT MY ID NUMBER INCORRECTLY.I RECEIEVED THE DEVICE LAST WEEK TUESDAY WITHOUT THE CELL C SIM OR CONNECTION PACK, I THEN SOENT AN HOUR ON THE PHONE LOGGING A CALL TO THE CALL CENTRE AND WAS TOLD THAT I WOULD RECIEVE FEEDBACK ON THE DELIVERY OF MY SIM IN 3 DAYS-NO ONE HAS CONTACTED ME AND I HAVE SENT COUNTLESS MAILS AND LOGGED SEVERAL CALLS-I WILL PROBABLY BE BILLED FOR A FULL MONTH ON THE CONTRACT BUT CANNOT EVEN USE THE DEVICE AS IT USES A NANO SIM CARD.VERY SORRY THAT I SWITCHED AT THIS POINT.SO MUCH FOR HOW CAN WE HELP YOU?


Company: First National Bank
Country: South Africa
City: SOUTH AFRICA
  <     >  

RELATED COMPLAINTS

First National Bank
FNB Smart Phone Device not activated as yet

First National Bank
NO DELIVERY OF MY DEVICE!

First National Bank
SMART PHONE DELIVERY

First National Bank
Smart Device

First National Bank
Convenience turns to major inconvenience

First National Bank
I think it's about time i switched to another bank

First National Bank
Smart Device - No Delivery and No Feedback!

First National Bank
FNB Sumsung S4 deal

First National Bank
Smart device delay and poor communication

Vodacom
Poor sevice, and no accountability