First For Women Insurance
Excellent Service

Business & Finance

After 8 weeks of dealing with the call centre regarding my claim which was being refused as I had not been informed fully about my policy, I was finally referred to Sanisha Pillay, who understood my predicament, sent me a copy of my policy which I had been requesting from the call centre to no avail, and resolved my claims and had them re-logged for approval, although I am still waiting for an outcome, one has been approved the other I am still waiting for, I feel a great sense of relief that she understood my needs and made every effort to resolve it speedily. Thank you Sanisha for all your help, and I hope the call centre resolve the balance. I really appreciate it.


Company: First For Women Insurance
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Budget Insurance
REFUND SORTED

First For Women Insurance
CALL CENTRE EFFICIENCY

First For Women Insurance
Policyno 951056724- still waiting for contract

Dial Direct Insurance
Invalid Annual Review - Lack of Resolution

MiWay
Poor Service

Absa
ABSA Motor Breakdown Insurance find any excuse!

First For Women Insurance
Awesome service!

First For Women Insurance
Pathetic Service

Hollard Insurance
Unacceptable shoddy service, no loyalty to a client

First For Women Insurance
BAD SERVICE!!!