Virgin Money South Africa
I request to close my account and I was ignored

Business & Finance

Virgin Mobile quality has dropped dramatically in the past few months. On 30 May, I requested my account to be closed, but on 27 June I still receive my monthly statement of my credit card, which means my account was never closed. All I received is an auto email say "we are experiencing high volume of emails" and they stopped responding!

Please attend to this matter urgently!


Company: Virgin Money South Africa
Country: South Africa
City: Service centere
  <     >  

RELATED COMPLAINTS

Virgin Money South Africa
IMPOSSIBLE TO CLOSE A CREDIT CARD!

Virgin Money South Africa
Really bad service

Virgin Mobile South Africa
Virgin does not care about anyone but themselves

Virgin Money South Africa
Trying to close account

Absa
Unable to close account

Virgin Mobile South Africa
CLOSED ACCOUNT OVERCHARGED

Virgin Mobile South Africa
Account closed and still being billed

First National Bank
14 days later and account is still not closed

Absa
Worst Process ever to close an account

Virgin Mobile South Africa
Listed on ITC for an account that I cancelled