Budget Insurance
Poor service Repair management division

Business & Finance

My car set for almost 4 weeks at Budget insurance assessment centre for assesment after an accident and was only approved after all checks which took 4 weeks (takes 2 minutes to sign up and get cover and they debit u immediately) thereafter was sent to there approved panel beaters TC panelbeaters in Sandton, worst customer service ever, apparently my car (now there for 2 weeks) still waiting for parts. I can get the parts for them and drop it off now, its a VW how difficult will that be. Still nothing done to date after 10 working days or 2 weeks, Its now 6 weeks without a car, TC panel beaters and budget simply don't care, they don't know what service is and as such I would highly recommend that no one uses either of these two companies for their services or products. U will cry in anguish and be made to suffer. Lindiwe from TC panel beaters is even more worse . she doesnt give a, doenst call the clients with feedback and never anwswers calls and simply doenst know what customer service is?


Company: Budget Insurance
Country: South Africa
City: Joburg
  <     >  

RELATED COMPLAINTS

Tc Panel Beaters
Poor slow service

Budget Insurance
Repair on Vehicle not done properly

Budget Insurance
Budget Insurance took long to repair my ca

Dial Direct Insurance
Dial direct approves backyard panel beaters

Santam
NEVER GETS BACK TO ME!

Budget Insurance
DELAY ON REPAIR OF VEHICLE AT PANALBEATERS

Budget Insurance
Shocking lack of interest and poor service

Auto And General
Auto and General dumps car at panel beaters

Auto And General
3rd party claim - 2 months and repairs not started