Dial Direct Insurance
Repairs booked at another town

Business & Finance

On the 18th May 2013 someone bumped my vehicle from behind and ran away (Hit and Run). I logged a claim with Direct Direct on the 20th May 2013. I took my vehicle to be assessed at EasyWay Assessment Centre Bryanston. Since the 20th of May 2013 this claim has been investigated and finaly on the 17 June 2013 i was adviced to take my vehicle to Zambezi Auto in Montana (Pretoria). I called my insurance company to find out how is this possible because i live in Johannesburg and it doesnt make sense for them to book my vehicle to be fixed in Pretoria. I've been dealing with a lady called Lerato Segoal and she cannot provide any answers as to why the vehicle has to be fixed in another town


Company: Dial Direct Insurance
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Dial Direct Insurance
"Annual" Increase

Dial Direct Insurance
Damages to my ca

Dial Direct Insurance
Claim not resolved

Dial Direct Insurance
Still waiting for vehicle to be repaired

Anderson Insurance Underwriters
No courtesy car until my claim is assessed

Jocks Autobody
NOT HAPPY WITH SERVICE FROM AUTOBODY

Dial Direct Insurance
Vehicle repairs delayed

Dial Direct Insurance
No feedback on Claim progress

Dial Direct Insurance
Dial Direct - Ref 828447357/01

Dial Direct Insurance
Slow service