AIG Life South Africa
UNABLE TO ASSIST

Good day

My claim was submitted on the 9th of May 2013 and all required documents sent in by the 18th of May 2013, i have made numerous calls and the staff are unable to assist nor can they tell me the assessor that is handling the claim each time i call they tell me that it will be escalated but still they don't even have the time to send a simple email or an sms this is ridiculous they told me that it will take 7 to 14 days the 14th day was on Thursday the 6th i then called on the 7th they told me that no notes have be made on the system i then called again today they told me that they escalate it again. what the is going on

Company: AIG Life South Africa
Country: South Africa
City: JOBURG

  <     >